FAQ

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

General Questions

What is Market Maker Group LTD?
Market Maker Group LTD is to solve the complexity of crypto trading and make easy profits for investors. The team at Market Maker Group LTD is developing an innovative yet simple trading platform that provides its users with profitable tools for investors of all levels.
Is Market Maker Group LTD a legitimate company?
Absolutely, Market Maker Group LTD is a real company. Under the business number 14452466, Market Maker Group LTD is a registered investment company with headquarters in the UK that operates in accordance with UK legal requirements. This information can be verified on the Company House website.
Who is qualified to invest in Market Maker Group LTD?
No matter where they are from or what country they are from, anyone can invest in Market Maker Group LTD. The only prerequisite for becoming an investor is that you must be of legal age (at least 18 years old).

Account Questions

How to create a new account?
It's not at all difficult. Then, complete the registration form by clicking the next button and making a new account.
How can I keep my account safe?
We take every security precaution to safeguard your account and prevent infiltration from outside parties.
May I create more than one account?
No, you are only permitted to open one account. Please get in touch with our Customer Support for unusual circumstances.
How to change my password?
Access your account in the "Settings" area to modify your password.
I forgot my password. What should I do?
Enter your registration e-mail address in the Password Reminder section and then follow the on-screen directions.

Investment Questions

What is the investing procedure?
You must first register on our site, create an account, and then make a deposit in order to make investments. After logging in, all investments are made in your own account.
What payment systems do you accept?
We accept: Bitcoin, ePayCore and cryptocurrencies: Bitcoin, Litecoin, Bitcoin Cash, Tron, TRC20, Ethereum, ERC20, BNB, Tether BEO20, Ripple, Doge Coin & Dash.
What is the minimum deposit amount?
We suggest starting with a small investment in the size of $10 Fiat for EpayCore and for Crypto is $100.
How quickly do my deposits get put into my account?
EpayCore deposit are credited to your account instantly. Cryptocurrency deposits are added within minutes to hours due to confirmations over the network. It needs 6 network confirmations.
Can I make a deposit using the money in my account?
Yes. Log in to your account, then select "New Deposit." From the payment drop-down box, choose the payment with the "Balance".
Can I make additional deposits?
Yes, you can.
How to check my account balance?
Anytime you need to, you can check the balance on your own account.
Who manages the funds?
All of the funds are managed by our team of financial specialists.

Withdrawal Questions

How quickly is my withdrawal handled?
Requests for withdrawals are usually instant. Please note that there is an operation fee of $1 for Crypto and 1% for ePayCore.
Is there a minimum sum for withdrawal?
Yes, Minimum withdraw for ePayCore is $0.1 Fiat and for Crypto is $10.
How to withdraw funds?
In the Withdraw Section of your personal account, you can withdraw your money.
When can I get my money?
Your principal is included with your profit.
Is it possible to deposit money via one currency and withdraw via another?
No, it's not possible. We do not provide crypto-currency exchange services.

Affiliate program questions

Do you have a referral program?
We do, indeed. With it, you can receive up to a 5% commission on any deposits made by referrals. You can also profit 2% on the second level and 1% on the third level.
Do you have promotional material?
True, we do. Each member has a unique referral link. Additionally, you can advertise your referral ID on our banner URL.
In order to take part in the Referral program, do I need to have an active deposit?
No, you are not need to deposit money in order to receive a 5% referral commission.